The first 3 orders must always be pro-forma. You can make your payment via Paypal or Credit Card (including Amex) or International Bank Wire.
To apply for a credit account with us, please contact Lynda (email@example.com) or Denise (firstname.lastname@example.org) at our UK Head Office and request a New Account Application Form.
Standard payment terms are Net 30 days.
Floss & Rock will fulfil orders via its US stockholding warehouse in Indianapolis.
For orders placed September to end December 2018 our order and shipping terms are:
Minimum opening order $295 plus Domestic Shipping
Minimum repeat order $150 plus Domestic Shipping
Orders above $400 BUT less than $600 plus Domestic Shipping capped at 5%
Orders above $600 Free Domestic Shipping
For any queries please contact:
If you have any faulty stock, please contact the sales team for a product return form. We will arrange for stock to be collected or issue a credit note for stock once the form is authorised. Please do not post back damaged items without authorisation from the sales team.
Breakages, shortages or defects should be notified within 5 working days from date of delivery.